Holland America Line: The Ultimate 2025 Guide
In This Guide
- Introduction
- A Brief History
- The Holland America Line Fleet
- Accommodation and Service Levels
- What’s Included in Your Fare
- Loyalty Programme: Mariner Society
- Pre-Paid Packages Available
- Dining Options
- Onboard Entertainment & Activities
- Holland America Line for Solo Travellers
- Dress Code
- Gratuities / Tipping Policy
- Embarkation Day Beverage Policy
- What Guests Are Saying: A Balanced View
- Environmental & Sustainability Efforts
- Official Websites
- Required Travel Documents
- Travelling with Minors (as a Non-Guardian)
- Onboard Safety & Permitted Items
- Medications & Prohibited Substances Policy
- Food Policy
- Current Starting Ports (2025)
- Sample Itineraries: A Taste of Holland America Line
- Frequently Asked Questions (FAQ)
- A Word of Caution: Cruise Scams
- Additional Resources
- Disclaimer
- Affiliate Disclosure
Introduction
Holland America Line (HAL), with a legacy spanning over 150 years, is renowned for its classic cruising experience and immersive itineraries. As a premium cruise line, it offers travellers a blend of traditional elegance and modern amenities. The focus is on world-class service, refined dining, and in-depth cultural exploration.
A Brief History
Holland America Line’s rich history dates back to 1873 when it was founded as a transatlantic passenger and cargo shipping company in Rotterdam. For decades, it played a pivotal role in transporting European immigrants to the United States. This service between the Netherlands and the Americas earned it its popular name.
The company slowly ventured into leisure cruising, offering its first vacation cruise in 1895. In 1989, Holland America Line became a wholly-owned subsidiary of Carnival Corporation & plc, a move that expanded its global reach while maintaining its distinct identity.
The Holland America Line Fleet
Holland America Line operates a fleet of elegant, mid-sized ships designed to offer spacious accommodations and sophisticated public areas. Many ships carry the iconic “dam” suffix in their names. This is a nod to the company’s proud Dutch heritage.
Eurodam
- Launch Date: 2008
- Tonnage: 86,273 GT
- Capacity: 2,104 passengers
- Notable Features: Music Walk venues, Pinnacle Grill, Tamarind restaurant, Greenhouse Spa & Salon
As the first Signature-class ship, Eurodam blends classic elegance with modern innovations. It offers a rich variety of dining and entertainment, including the popular B.B. King’s Blues Club. The ship is a favourite for its spacious public areas and diverse itineraries.
Koningsdam
- Launch Date: 2016
- Tonnage: 99,863 GT
- Capacity: 2,650 passengers
- Notable Features: World Stage theatre, Blend wine-making venue, Music Walk, Sel de Mer French brasserie
Koningsdam, the first Pinnacle-class ship, introduced a new era of design inspired by the architecture of music. This creates fluid and graceful spaces throughout the vessel. Guests can enjoy innovative dining concepts and spectacular entertainment in the two-storey World Stage.
Nieuw Amsterdam
- Launch Date: 2010
- Tonnage: 86,700 GT
- Capacity: 2,106 passengers
- Notable Features: Art collection valued at over $3 million, Club HAL for kids, Tamarind, Pinnacle Grill
This Signature-class ship celebrates the glamour of New York City, reflected in its stunning interior design and extensive art collection. Nieuw Amsterdam offers a sophisticated onboard experience with a wide array of dining and entertainment options. It is well-suited for travellers who appreciate classic cruising with a contemporary twist.
Nieuw Statendam
- Launch Date: 2018
- Tonnage: 99,863 GT
- Capacity: 2,666 passengers
- Notable Features: Rolling Stone Lounge, Music Walk, single staterooms, Nami Sushi
The second Pinnacle-class ship, Nieuw Statendam, continues the theme of musically inspired design. It features all the popular venues of its sister ship, Koningsdam, with the addition of the rock-focused Rolling Stone Lounge. The ship also offers purpose-built solo traveller cabins.
Noordam
- Launch Date: 2006
- Tonnage: 82,318 GT
- Capacity: 1,924 passengers
- Notable Features: Lincoln Center Stage, B.B. King’s Blues Club, extensive art and antique collection
Noordam is a Vista-class ship known for its museum-quality art and classic atmosphere. It provides a refined cruising experience with excellent musical performances at Lincoln Center Stage and Billboard Onboard. It’s ideal for guests seeking a traditional and culturally enriching voyage.
Oosterdam
- Launch Date: 2003
- Tonnage: 82,305 GT
- Capacity: 1,964 passengers
- Notable Features: Music Walk venues, High Score! family game room, Explorations Café, Pinnacle Bar
Another Vista-class vessel, Oosterdam combines classic HAL features with recent enhancements from the line’s fleet-wide refurbishment programme. It now boasts the full Music Walk experience, making it a hub for live entertainment. The ship offers a comfortable and engaging atmosphere for a variety of global itineraries.
Rotterdam
- Launch Date: 2021
- Tonnage: 99,863 GT
- Capacity: 2,668 passengers
- Notable Features: Half Moon Bar, World Stage, Music Walk, Tamarind restaurant
The newest Pinnacle-class ship and the seventh to bear the name Rotterdam, this vessel is the fleet’s flagship. It embodies the latest in HAL’s design, dining, and entertainment concepts. The ship offers an elevated experience while paying homage to the company’s storied history.
Volendam
- Launch Date: 1999
- Tonnage: 61,214 GT
- Capacity: 1,432 passengers
- Notable Features: Garden and floral-themed decor, The Loft and The Oasis for teens, Frans Hals Lounge
Volendam is one of the smaller and more intimate ships in the fleet, known for its elegant, garden-inspired theme. Its more modest size allows it to visit smaller, more unique ports of call. It offers a relaxed and classic cruise experience focused on destination immersion.
Westerdam
- Launch Date: 2004
- Tonnage: 82,348 GT
- Capacity: 1,964 passengers
- Notable Features: Lincoln Center Stage, Billboard Onboard, Explorations Central (EXC), Dutch and New World art
A sister ship to Oosterdam and Noordam, Westerdam provides a consistent and high-quality Vista-class experience. It features a diverse art collection highlighting the line’s Dutch heritage. Guests can enjoy a wide range of activities and world-class musical performances.
Zaandam
- Launch Date: 2000
- Tonnage: 61,396 GT
- Capacity: 1,432 passengers
- Notable Features: Music-themed decor and memorabilia, intimate size, Lido Market, The Crow’s Nest lounge
Zaandam is themed around music, featuring signed guitars from famous artists and other memorabilia throughout the ship. Like its sister ship Volendam, its smaller size creates a more personal and traditional cruising atmosphere. It’s perfect for longer, destination-focused voyages.
Zuiderdam
- Launch Date: 2002
- Tonnage: 82,305 GT
- Capacity: 1,964 passengers
- Notable Features: Waterford crystal Seahorse sculpture, Music Walk, art gallery, Greenhouse Spa & Salon
As the first of the Vista-class ships, Zuiderdam set the standard for this popular class of vessel. It features a stunning three-deck atrium and a wealth of classic HAL amenities. Recent updates have added the full Music Walk experience, enhancing its appeal.
Accommodation and Service Levels
Holland America Line offers a wide range of staterooms designed for comfort and relaxation, complemented by attentive service. All cabins feature the line’s signature Mariner’s Dream™ beds and premium linens. This ensures a restful night’s sleep after a day of exploration.
Standard Cabins
Standard accommodation includes Inside, Ocean View, and Verandah staterooms, catering to various budgets and preferences. Inside cabins are the most affordable, while Ocean View rooms provide a window with natural light. Verandah staterooms are a popular choice, featuring a private balcony to enjoy the fresh sea air.
Key features of these accommodations include:
- Inside: The most economical option, perfect for travellers who plan to spend most of their time enjoying the ship’s amenities.
- Ocean View: Features a picture window offering scenic sea views, providing a more spacious feel than an interior room.
- Verandah: Includes a private furnished balcony, ideal for enjoying a morning coffee or a quiet evening drink outdoors.
Amenities and layouts can vary by ship. Always check the specific deck plans when booking.
Suite Categories
For guests seeking more space and luxury, Holland America Line offers several suite categories with enhanced amenities and services. These range from spacious Signature Suites to the expansive Pinnacle Suites. All suites provide a significant upgrade in comfort and personal space.
Key features of these accommodations include:
- Signature Suites: These offer a large sitting area, a more spacious verandah with comfortable furniture, and a dual-sink bathroom.
- Neptune Suites: Larger still, these suites grant guests exclusive access to the Neptune Lounge and a personal concierge service.
- Pinnacle Suites: The most luxurious option, featuring a separate living room, dining room, and an expansive private verandah with a whirlpool.
Amenities and layouts can vary by ship. Always check the specific deck plans when booking.
Exclusive Suite-Level Services
Guests in Neptune and Pinnacle Suites receive a host of priority services and exclusive access to a private lounge. These perks are designed to provide a more seamless and luxurious cruise experience. The dedicated concierge handles reservations and special requests for suite guests.
Key features of these accommodations include:
- Priority Access: Guests enjoy priority embarkation, disembarkation, and tender access, making movement on and off the ship effortless.
- Neptune Lounge: This private, comfortable space provides a dedicated concierge, refreshments, and a place to relax away from the crowds.
- Complimentary Services: Suite guests receive complimentary laundry, pressing, and dry cleaning services throughout their voyage.
Amenities and layouts can vary by ship. Always check the specific deck plans when booking.
Accessible Cabins
Holland America Line provides a number of fully accessible staterooms across various categories, ensuring a comfortable experience for all guests. These cabins are specifically designed for guests with mobility challenges and must be booked in advance. They are equipped with features to make navigating the stateroom easier.
Key features of these accommodations include:
- Wider Doorways: Entrances to both the cabin and the bathroom are widened to accommodate wheelchairs and mobility scooters.
- Roll-In Showers: Bathrooms are equipped with roll-in showers, grab bars, a fold-down shower bench, and a handheld shower head.
- Accessible Balconies: Where applicable, verandahs have ramps to ensure easy access for enjoying the private outdoor space.
Amenities and layouts can vary by ship. Always check the specific deck plans when booking.
What’s Included in Your Fare
A standard cruise fare with Holland America Line is quite comprehensive, providing excellent value for a premium cruise experience. The fare covers your accommodation, daily stateroom service, and transportation between fascinating ports of call. Many dining options and onboard activities are also part of the base price.
Key inclusions in your fare typically cover:
- Accommodation: Your chosen stateroom or suite for the duration of the cruise, with twice-daily housekeeping service.
- Dining: Meals in the main dining room, the Lido Market buffet, and several casual eateries like Dive-In and New York Pizza.
- Beverages: Basic beverages such as iced tea, water, standard coffee, tea, and select juices available in the buffet and dining rooms.
- Entertainment: Access to production shows in the World Stage, live music in the Music Walk venues, and various daily activities.
- Facilities: Use of the fitness centre, swimming pools, hot tubs, and sports courts.
Please note that inclusions may vary depending on the specific fare type, ship, and itinerary. Always confirm details at the time of booking.
Loyalty Programme: Mariner Society
Holland America Line’s loyalty programme, the Mariner Society, rewards repeat guests for their patronage. Members earn “Cruise Day credits” for each day they sail. Extra credits are awarded for booking a suite or for onboard spending, accelerating your journey through the tiers.
Star Mariner
- Requirement: After completing 1 cruise.
- Perks & Benefits: Members receive special offers on select sailings, a 15% discount on HAL logo clothing from onboard shops, and an annual cruise planner.
2-Star Mariner
- Requirement: 30 Cruise Day credits.
- Perks & Benefits: Includes all previous perks, plus a 10% discount on select onboard spa treatments, a complimentary photo of the ship, and a 25% discount on select wine packages.
3-Star Mariner
- Requirement: 75 Cruise Day credits.
- Perks & Benefits: Includes all previous perks, plus a 25% discount on specialty dining surcharges and a Mariner Society welcome-back reception on board.
4-Star Mariner
- Requirement: 200 Cruise Day credits.
- Perks & Benefits: Includes all previous perks, plus complimentary laundry and pressing services, priority check-in, priority tendering, priority disembarkation, and a 50% discount on specialty dining.
5-Star Mariner
- Requirement: 500 Cruise Day credits.
- Perks & Benefits: Includes all previous perks, plus a complimentary regional specialty restaurant dinner for two, a 50% discount on a 100-minute Internet package, and two complimentary cooking classes.
Warning: This information can change without notice. Loyalty programmes are provided at the discretion of the cruise line and can be changed or terminated without notice.
Pre-Paid Packages Available
Holland America Line offers several packages to enhance your cruise experience, allowing you to bundle popular amenities for better value. These often include beverages, specialty dining, and internet access. Purchasing these services as a package is typically more cost-effective than buying them individually on board.
Have It All Package
This is the most popular all-inclusive option, often available as a promotional fare that bundles the cruise line’s key extras together.
- Signature Beverage Package: Includes a wide variety of wine, beer, spirits, cocktails, sodas, and coffee up to a certain price per drink.
- Shore Excursion Credit: Provides a credit per person to be used towards booking official shore excursions.
- Specialty Dining: Offers one or more complimentary meals in a specialty restaurant like Pinnacle Grill or Tamarind.
- Wi-Fi Surf Package: Gives you internet access for checking emails, browsing the web, and using social media.
Beverage Packages
HAL offers tiered beverage packages to suit different tastes and budgets, from simple soda packages to premium alcoholic options.
- Signature Beverage Package: The standard drinks package, covering a large selection of alcoholic and non-alcoholic drinks up to a specified value (e.g., $11).
- Elite Beverage Package: An upgrade from the Signature package, this option includes premium spirits, cocktails, and wines by the glass up to a higher value (e.g., $15).
- Quench Package: A non-alcoholic package that includes unlimited sodas, premium coffees, juices, mocktails, and bottled water.
Internet Packages
Guests can stay connected at sea with tiered Wi-Fi packages designed for different levels of usage.
- Surf Package: Ideal for general web browsing, checking emails, and accessing social media.
- Premium Package: Offers faster speeds suitable for streaming video and music, as well as making video calls.
Specialty Dining Packages
For food lovers, dining packages allow you to experience multiple specialty restaurants at a reduced price compared to booking them individually.
- Multi-visit Packages: Guests can purchase packages for two, three, or more visits to specialty venues like Pinnacle Grill, Tamarind, and Canaletto.
Disclaimer: Package details, inclusions, and availability are subject to change without notice. Please verify all information on the cruise line’s official website.
Dining Options
Holland America is celebrated for its culinary excellence, offering a wide array of experiences from casual to fine dining. The cruise line partners with a council of world-renowned chefs to create its menus. Many ingredients are sourced locally from the regions the ships visit.
Key dining venues across the fleet include:
- The Dining Room: The elegant main dining room serves multi-course meals for breakfast, lunch, and dinner with a sophisticated atmosphere and impeccable service.
- Lido Market: A casual buffet-style venue offering a vast selection of international food stations for breakfast, lunch, and dinner.
- Dive-In: A poolside grill serving gourmet burgers, hot dogs, and signature fries.
- New York Pizza: A casual spot for delicious, made-to-order thin-crust pizzas with a variety of toppings.
- Pinnacle Grill: A refined steakhouse offering premium cuts of beef and classic seafood dishes in an intimate setting (specialty, extra charge).
- Tamarind: An acclaimed restaurant serving exotic Pan-Asian cuisine inspired by the culinary traditions of Southeast Asia, China, and Japan (specialty, extra charge).
- Canaletto: A relaxed Italian restaurant with a menu designed for sharing, featuring classic pasta dishes and regional specialities (specialty, extra charge).
Please note that dining options may vary depending on the specific ship and itinerary.
Onboard Entertainment & Activities
Entertainment on Holland America Line is sophisticated and heavily focused on world-class live music. The signature Music Walk area, found on most ships, is a collection of venues offering different musical genres each evening. This unique concept provides a variety of high-quality performances in intimate settings.
Onboard, you can expect:
- Music Walk: This central hub features multiple venues, including B.B. King’s Blues Club for Memphis soul, Billboard Onboard for chart-topping hits, the Rolling Stone Lounge for rock ‘n’ roll, and Lincoln Center Stage for classical performances.
- World Stage: The main theatre uses a two-storey, 270-degree wraparound LED screen to create immersive backdrops for production shows, guest entertainers, and destination-focused presentations.
- Culinary Arts Center: Guests can enjoy live cooking demonstrations, hands-on classes, and culinary-themed presentations, often through a partnership with America’s Test Kitchen.
- Daytime Activities: The daily schedule is filled with activities such as trivia contests, arts and crafts, fitness classes, and informative lectures on upcoming ports.
Please note that entertainment and activities may vary depending on the specific ship and itinerary.
Holland America Line for Solo Travellers
Holland America Line is a comfortable and welcoming choice for solo travellers, particularly those who appreciate a more traditional cruise environment. While the demographic often includes couples and older adults, the onboard atmosphere is friendly and inclusive. The cruise line makes specific efforts to accommodate and engage single guests.
Accommodation for Solo Cruisers
The cruise line has recognised the growing number of solo travellers by introducing dedicated single staterooms on its newer ships. On other vessels, solo cruisers typically pay a single supplement for a standard cabin. This supplement can vary significantly depending on the sailing.
Key options and features include:
- Single Staterooms: The Pinnacle-class ships (Koningsdam, Nieuw Statendam, Rotterdam) feature purpose-built single ocean-view cabins, avoiding the single supplement.
- Single Supplement: On other ships, solo travellers book a double-occupancy cabin and pay a supplement, which can range from 150% to 200% of the per-person fare.
- Promotional Fares: HAL sometimes offers reduced single supplement promotions on select voyages, which can make solo travel more affordable.
Opportunities and availability may vary by ship and sailing.
Meeting People and Onboard Life
Holland America provides several opportunities for solo travellers to connect with other guests in a relaxed and structured manner. The line hosts events specifically for singles to meet each other. The variety of onboard activities also presents natural ways to socialise.
Key options and features include:
- Solo Travellers’ Party: A meet-and-greet event is typically held early in each cruise to help single guests mingle and make new friends.
- Shared Dining: Upon request, the cruise line can arrange for solo travellers to be seated with other singles at dinner in the main dining room.
- Hosted Activities: The variety of onboard activities, such as cooking classes, wine tasting, and group trivia, provides excellent opportunities to connect with fellow passengers.
Opportunities and availability may vary by ship and sailing.
Dress Code
The dress code on Holland America Line is relaxed during the day but requires a more refined attire in the evenings. Most nights are designated as “Smart Casual,” creating a sophisticated yet comfortable atmosphere. On select nights, the line hosts “Gala Nights” where guests are encouraged to dress up.
Key dress code guidelines include:
- Daytime: Casual wear such as shorts, T-shirts, and sportswear is acceptable throughout the ship.
- Smart Casual Evenings: In the evening, the dress code for most dining venues suggests trousers or skirts with a blouse for women, and slacks and a collared shirt for men. Shorts, T-shirts, and swimwear are not permitted in the main dining room or specialty restaurants.
- Gala Nights: Occurring once or twice on a typical 7-night cruise, these formal evenings encourage guests to wear suits, tuxedos, cocktail dresses, or evening gowns. A jacket and tie for men and an elegant outfit for women are also perfectly acceptable.
Please note that dress code enforcement can vary. It is always best to check the latest guidelines for your specific sailing.
Gratuities / Tipping Policy
Holland America Line adds an automatic daily gratuity, known as the “Crew Appreciation,” to each guest’s onboard account. This charge is a convenient way to recognise the efforts of the crew. It is shared among stateroom attendants, dining room staff, and other behind-the-scenes team members.
Key aspects of the gratuity policy include:
- Automatic Gratuities: A set daily amount is automatically charged per person to your onboard account. The rate for guests in suites is slightly higher than for those in standard staterooms.
- Pre-Payment Option: Guests have the option to pre-pay these gratuities before their cruise, allowing for better budget planning.
- Adjustments: If service does not meet expectations, guests may visit the Guest Services desk while on board to discuss and potentially adjust the amount.
- Beverage & Spa Service Charge: A separate service charge, typically 18%, is automatically added to all beverage purchases, bar tabs, and spa services.
Please note that gratuity policies and amounts are subject to change. Always confirm the latest details with the cruise line.
Embarkation Day Beverage Policy
Holland America Line permits guests of legal drinking age to bring a limited amount of wine or champagne on board at the beginning of the cruise. This allows you to enjoy a personal favourite in your stateroom. All carry-on luggage is screened for prohibited items during embarkation.
Key rules for bringing beverages onboard include:
- Wine/Champagne: The policy typically allows one 750ml bottle per adult guest in their carry-on luggage. These bottles are not subject to a corkage fee if consumed in your stateroom.
- Corkage Fee: If you wish to consume your own wine or champagne in a ship’s restaurant or bar, a corkage fee will be charged per bottle.
- Prohibited Alcohol: Bringing beer, spirits, or other alcoholic beverages onboard is strictly prohibited. These items will be confiscated and stored until the end of the voyage.
- Other Beverages: Soft drinks and water in cans or cartons are generally allowed, but plastic bottles may be restricted.
This policy is strictly enforced and subject to change. Items outside the allowance will be confiscated.
What Guests Are Saying: A Balanced View
Guest feedback for Holland America Line is generally positive, highlighting its strengths in service, music, and classic cruising. Many repeat cruisers, known as Mariners, are deeply loyal to the brand. However, like any cruise line, it may not be the perfect fit for every type of traveller.
Common Praises
- Exceptional Crew: Guests frequently praise the attentive, professional, and friendly service from the crew across all departments.
- World-Class Music: The Music Walk concept is a significant highlight, with many guests commending the high calibre of the musicians and performances.
- Classic Ambiance: Travellers who appreciate a more traditional, refined, and relaxed cruising atmosphere often feel very at home on HAL ships.
- Interesting Itineraries: The cruise line is known for its destination-rich itineraries, often featuring longer port stays and unique ports of call.
Common Criticisms
- Pace Can Be Too Quiet: Some travellers, particularly younger guests or those seeking a high-energy environment, may find the onboard atmosphere too subdued.
- Dated Decor on Older Ships: While the fleet is well-maintained, some critics feel the decor on the non-refurbished, older ships can appear dated.
- Cost of Extras: While the base fare is often competitive, the cost of extras like drinks, Wi-Fi, and excursions can add up if not purchased as part of the “Have It All” package.
- Buffet Congestion: The Lido Market, while offering great variety, can become very busy and congested during peak meal times.
Environmental & Sustainability Efforts
As part of Carnival Corporation, Holland America Line is committed to environmental stewardship and operating sustainably. The company focuses on several key areas to protect the oceans and the communities it visits. These efforts are part of a broader corporate strategy to reduce environmental impact.
Key environmental initiatives include:
- Emissions Reduction: Newer ships are equipped with Advanced Air Quality Systems (scrubbers) to reduce sulphur emissions, and many ships can connect to shore power in port to reduce engine use.
- Waste Management: The cruise line has implemented comprehensive recycling and waste-sorting programmes to minimise the amount of waste sent to landfills.
- Single-Use Plastic Reduction: Significant strides have been made to eliminate many single-use plastic items on board, such as straws, stirrers, and plastic bags.
- Water Conservation: Onboard systems produce fresh water from seawater, and various conservation measures are in place to reduce consumption across the fleet.
For the most detailed and current information, please refer to the cruise line’s official sustainability reports.
Official Websites
To ensure you have the most accurate and up-to-date information for your booking, always refer to the official Holland America Line website. Using the correct regional site is important for seeing the correct fares and promotions. Be cautious of imitation websites.
The primary official websites are:
- United States Site: Learn More
- United Kingdom Site: Learn More
Always ensure the website URL is correct to avoid phishing scams.
Required Travel Documents
Ensuring you have the correct travel documents is one of the most critical steps in preparing for your cruise. For most international itineraries, a valid passport is mandatory. It is the passenger’s responsibility to identify and obtain all necessary visas and travel documents.
Key documentation requirements include:
- Passport Validity: A passport with at least six months of validity remaining from the date your cruise concludes is required by the cruise line for most sailings.
- Visas: Depending on your nationality and the cruise itinerary, you may need to obtain visas for some of the countries you will visit.
- Identification: For certain domestic cruises (e.g., within the USA), government-issued photo ID may be acceptable, but a passport is always the most reliable form of identification.
It is vital to adhere to the cruise line’s travel document policy, not just the entry requirements of the countries on your itinerary. For example, a country might only require three months of passport validity for entry, but if Holland America Line requires six months, you will be denied boarding for not meeting their stricter rule. Always check requirements well in advance.
Travelling with Minors (as a Non-Guardian)
If you are travelling with a minor (under 18) and you are not their parent or legal guardian, strict documentation is required. This policy is in place to ensure the safety and welfare of children. These rules are rigorously enforced at check-in.
Key requirements for non-guardian travel include:
- Consent Form: You must present a notarised letter of consent signed by both of the child’s legal guardians.
- Authorisation: This letter must authorise you to take the child on the specific cruise and to seek medical treatment for them in case of an emergency.
- Proof of Guardianship: In cases of sole guardianship, legal documents proving this may be required.
Failure to provide required documentation can result in denial of boarding. Always verify requirements well in advance.
Onboard Safety & Permitted Items
For the safety of all guests and crew, certain items are prohibited from being brought on board, and all guests must attend a mandatory safety drill. All luggage is subject to security screening. Prohibited items will be confiscated and may not be returned.
Key safety rules and permitted items policies include:
- Prohibited Electronics: Items with heating elements such as clothes irons, hot plates, candles, incense, and kettles are not allowed.
- Weapons and Restraints: All weapons (including realistic replicas), ammunition, explosives, and items like handcuffs are strictly forbidden.
- Drones: Drones are generally not permitted for guest use on board the ship or on the line’s private destinations like Half Moon Cay.
- Safety Drill: All passengers are required to attend a compulsory safety briefing (muster drill) before the ship sails.
For a complete list of prohibited items, please consult the cruise line’s official website before you pack.
Medications & Prohibited Substances Policy
Guests must follow specific rules for bringing medications on board to ensure they are accessible and compliant with safety regulations. The cruise line also maintains a strict zero-tolerance policy regarding illegal substances. Violation of this policy will have serious consequences.
Key policies include:
- Prescription Medications: All medications must be kept in their original packaging with clear labels. They should be packed in carry-on luggage, not checked bags, with enough supply for the entire trip plus extra in case of delays.
- Illegal Substances: The possession or use of any illegal drugs is strictly prohibited. This includes cannabis, even if it is legal for medicinal or recreational use in your home state or country.
- Consequences: Any guest found with illegal substances will be disembarked at the next port of call at their own expense and may be subject to prosecution by local authorities.
The cruise line has a zero-tolerance policy for illegal substances. Consult the cruise line for any questions regarding specific medications.
Food Policy
Holland America Line has specific rules regarding bringing food on and off the ship. These policies are in place for public health and safety reasons. They also comply with local and international agricultural regulations.
Bringing Food Onboard
Guests can bring a limited amount of non-perishable food on board at embarkation. This is useful for those with specific dietary needs or who want personal snacks. However, perishable items are not allowed.
Key rules regarding this policy include:
- Permitted Items: Non-perishable, pre-packaged, and sealed snacks are generally allowed in carry-on luggage.
- Prohibited Items: Homemade food, fresh produce, meat, dairy, or other perishable items are not permitted.
These policies are in place for health and safety reasons and are subject to local customs regulations.
Taking Food Off the Ship
For public health reasons, guests are generally not allowed to take fresh food from the ship into ports of call. This rule helps protect local ecosystems from foreign agricultural pests and diseases. It is an important part of responsible tourism.
Key rules regarding this policy include:
- Permitted Items: You may take pre-packaged, non-perishable items like a sealed box of cereal or crackers ashore.
- Prohibited Items: Taking fresh fruit, vegetables, sandwiches, or dairy products off the ship is typically forbidden.
These policies are in place for health and safety reasons and are subject to local customs regulations.
Bringing Food Back from Port
Bringing fresh food items back onto the ship from a port of call is strictly prohibited by most customs and agricultural regulations. This is a critical measure to prevent the spread of pests and diseases across international borders. All guests and their belongings are screened when re-boarding the ship.
Key rules regarding this policy include:
- Prohibited Items: Fresh fruit, vegetables, meat products, plants, and seeds are not allowed back on the ship.
- Confiscation: Any such items will be confiscated at the gangway security checkpoint and will not be returned.
These policies are in place for health and safety reasons and are subject to local customs regulations.
Current Starting Ports (2025)
Holland America Line sails from a wide variety of ports across the globe, offering convenient embarkation points for many travellers. For 2025, the cruise line will offer departures from major hubs in North America, Europe, Asia, and beyond. This allows for a diverse range of itineraries worldwide.
- North America: Boston, Fort Lauderdale, Quebec City, San Diego, Seattle, Tampa, Vancouver.
- Europe: Barcelona, Civitavecchia (Rome), Copenhagen, Dover, Piraeus (Athens), Rotterdam, Southampton, Trieste.
- Australia & New Zealand: Auckland, Brisbane, Sydney.
- Asia: Hong Kong, Kobe, Singapore, Tokyo (Yokohama).
- South America: Buenos Aires, Santiago (San Antonio).
Sample Itineraries: A Taste of Holland America Line
Holland America Line is known for its destination-rich itineraries that often feature longer port stays and overnight calls. The line excels in classic destinations like Alaska and Europe. They also offer grand voyages that span multiple continents.
Alaskan Explorer
This is a classic and iconic itinerary for the cruise line, offering breathtaking views of glaciers and wildlife. Cruises are typically round-trip from Seattle or Vancouver, making them very accessible. The focus is on scenic cruising and exploring quaint Alaskan port towns.
- Best For: Nature lovers, families, first-time cruisers.
- Duration: 7 days.
- Departure Port: Seattle, USA.
- Example Ship: Eurodam.
- Typical Ports of Call: Juneau, Sitka, Ketchikan, Victoria (B.C.), with scenic cruising in Glacier Bay.
Norse Legends
This itinerary delves into the history and dramatic landscapes of Northern Europe, exploring the fjords of Norway and historic cities. Departing from Rotterdam, it offers deep cultural immersion into Viking sagas and stunning natural beauty. It’s a perfect blend of scenery and history.
- Best For: History buffs, seasoned travellers, scenery enthusiasts.
- Duration: 7-14 days.
- Departure Port: Rotterdam, Netherlands.
- Example Ship: Rotterdam.
- Typical Ports of Call: Oslo, Kristiansand, Stavanger, Flam (Norway), with scenic cruising in Sognefjord.
Eastern Caribbean Getaway
A relaxing voyage through the sun-drenched islands of the Eastern Caribbean, this itinerary is all about beautiful beaches and crystal-clear water. It includes a stop at Half Moon Cay, Holland America’s award-winning private island in the Bahamas. This is the ideal escape for those looking to unwind.
- Best For: Beach lovers, couples, winter sun seekers.
- Duration: 7-10 days.
- Departure Port: Fort Lauderdale, USA.
- Example Ship: Nieuw Amsterdam.
- Typical Ports of Call: Grand Turk (Turks & Caicos), San Juan (Puerto Rico), St. Thomas (U.S. Virgin Islands), Half Moon Cay (Bahamas).
Frequently Asked Questions (FAQ)
- What is the currency on board Holland America Line ships?
The currency on board all ships is the US Dollar ($). All onboard purchases are charged to your stateroom account, which is settled at the end of the cruise with a credit card. - Is there Wi-Fi available on the ships?
Yes, all ships are equipped with satellite Wi-Fi. Guests can purchase packages based on their needs, from a basic “Surf” plan for browsing to a “Premium” plan for streaming. - Can I smoke on board?
Smoking, including e-cigarettes and vaping, is only permitted in designated outdoor areas on each ship. Smoking is not allowed in staterooms, on verandahs, or in any indoor public spaces. - What electrical outlets are in the staterooms?
Staterooms are typically equipped with both North American-style (110-volt) and European-style (220-volt) outlets. Bringing a universal travel adapter is always a good idea for charging multiple devices. - Is room service available?
Yes, complimentary room service is available 24 hours a day. The menu includes a variety of breakfast items, sandwiches, salads, and desserts, with some specialty items carrying a fee. - Are there activities for children?
Yes, Club HAL provides supervised activities for children and teens aged 3 to 17. The programme is divided into different age groups with age-appropriate games, sports, and events. - What is the “Have It All” package?
It is a premium, all-inclusive fare option that bundles key extras like a signature beverage package, a shore excursion credit, a specialty dining credit, and a Wi-Fi package for a single price. - Do I need to make reservations for specialty restaurants?
Yes, reservations are highly recommended for all specialty dining venues as they are very popular and can book up quickly. You can often make reservations online before your cruise or once on board. - Is there a medical centre on board?
Yes, every Holland America ship has a well-equipped medical centre staffed by a registered doctor and nurses. Medical services are available 24/7 for emergencies, but a fee is charged for services. - Can I do laundry on board?
The ships offer laundry, pressing, and dry cleaning services for a fee. Some ships may also have self-service launderettes with washers and dryers available for guest use.
A Word of Caution: Cruise Scams
When planning your voyage, it is essential to remain highly vigilant against potential scam attempts that target travellers. Be aware of these common red flags:
- “Free Cruise” or “Exclusive Offer” Traps: Be highly suspicious of any unsolicited calls, emails, or messages claiming you’ve won a free cruise or are eligible for an impossibly low-priced “exclusive” deal. These invariably come with hidden fees, demands for immediate payment for “port taxes,” or are simply phishing attempts to collect your personal data. Many major cruise lines have had their names used in such fraudulent schemes.
- Fake Websites and Phishing Attempts: Scammers create convincing fake websites that mimic the cruise line’s official site. Always manually type the official website address into your browser and double-check the URL very carefully before entering any payment or personal data.
- High-Pressure Sales Tactics: Be wary of any offer that demands an immediate decision due to a “limited-time offer” that is about to expire. This tactic is used by fraudsters to prevent you from doing proper research or verifying the offer’s legitimacy.
- Unusual Payment Requests: Never agree to pay for a cruise via untraceable methods like wire transfers, gift cards, or cryptocurrency. Legitimate cruise lines and their authorised travel partners use secure, traceable payment methods like credit cards.
To ensure your journey with Holland America Line begins safely, always book directly through their official website for your region or through a well-established, reputable travel adviser. If an offer feels suspicious, contact Holland America Line directly using the official contact information found on their verified website, not from the suspicious communication itself. Booking through official channels ensures your voyage begins with complete peace of mind.
Additional Resources
The following are affiliate links; we will receive a commission for any qualifying orders/bookings at no additional cost to you.
Travel Booking
Expedia: USA | UK | Canada | Australia
Hotels.com: USA | UK | Canada | Australia
Vrbo.com: USA | UK | Canada
Trip.com: Book Travel Services
Kiwi.com: Book Flights, Trains, and Buses
WayAway: Flight Aggregator
Tours & Activities
Get Your Guide: Book Tours & Attractions
Tiqets: Museums and Attractions
Transport & Transfers
AutoEurope Car Hire: Click Here to Book
Economy Bookings Car Hire: Click Here to Book
Welcome Pickups: Airport Transfers
Kiwitaxi: Private Transfers and Tours
Other Services
Compensair: Flight Delay Compensation
Radical Storage: Luggage Storage
Yesim: eSIM Provider
Disclaimer
The Essential Cruise Shop provides this guide for informational purposes and is not a travel agency. The information contained in this guide is for general guidance only. While we do our best to ensure the information is up-to-date and correct, we make no representations or warranties of any kind about its completeness or accuracy.
Cruise line policies, itineraries, and loyalty programs are subject to change without notice. We strongly recommend that you verify all details directly with your cruise line or a certified travel agent before making any bookings or financial commitments.
We cannot be held liable for any financial loss due to the reader’s failure to follow the above advice.
Affiliate Disclosure
Many of the links are affiliate links, The Essential Cruise Shop may receive a commission from qualifying clicks, orders or bookings. This income helps support our efforts to provide and improve our site and turn it into a one stop resource for travellers with a bias towards cruising.
