Emerald Cruises: The Ultimate 2025 Guide
In This Guide
- Introduction
- A Brief History
- The Emerald Cruises Fleet
- Accommodation and Service Levels
- What’s Included in Your Fare
- Loyalty Programme: Scenic Club
- Pre-Paid Packages Available
- Dining Options
- Onboard Entertainment & Activities
- Emerald Cruises for Solo Travellers
- Dress Code
- Gratuities / Tipping Policy
- Embarkation Day Beverage Policy
- What Guests Are Saying: A Balanced View
- Environmental & Sustainability Efforts
- Official Websites
- Required Travel Documents
- Travelling with Minors (as a Non-Guardian)
- Onboard Safety & Permitted Items
- Medications & Prohibited Substances Policy
- Food Policy
- Current Starting Ports (2025)
- Sample Itineraries: A Taste of Emerald Cruises
- Frequently Asked Questions (FAQ)
- A Word of Caution: Cruise Scams
- Additional Resources
- Disclaimer
- Affiliate Disclosure
Introduction
Emerald Cruises offers a distinctive style of cruising that spans both luxurious river voyages and intimate ocean yacht expeditions. As part of the Scenic Group, Emerald aims to provide a deluxe, all-inclusive experience with exceptional value. Their focus is on innovative ship design and immersive cultural exploration.
A Brief History
Emerald Cruises was founded in 2013 by the Australian-based Scenic Group to offer a contemporary, premium river cruise product. Initially known as Emerald Waterways, the line launched its first “Star-Ships,” Emerald Star and Emerald Sky, in 2014. These ships gained acclaim for modern design and features like an indoor heated pool that transforms into an evening cinema.
In 2021, the company expanded into luxury ocean yacht cruising with the launch of Emerald Azzurra. This move prompted a rebranding to the all-encompassing “Emerald Cruises” name. The change reflected its dual offerings of both river and yacht cruising.
The Emerald Cruises Fleet
Emerald Cruises operates a modern fleet tailored to specific cruising styles. It is divided into European river “Star-Ships,” a Mekong river vessel, and ocean-going luxury “Superyachts.” Each vessel is designed to provide a comfortable and stylish base for exploration.
Emerald Sky
- Launch Date: 2014
- Tonnage: 2,500 GT
- Capacity: 180 passengers
- Notable Features: Retractable roof over pool/cinema, open-air Sun Deck, putting green
As one of the original sister ships, Emerald Sky set the standard for the line’s innovative Star-Ship design. It primarily sails the Rhine, Main, and Danube rivers. The vessel combines contemporary style with comfortable public areas.
Emerald Star
- Launch Date: 2014
- Tonnage: 2,500 GT
- Capacity: 180 passengers
- Notable Features: Indoor heated pool with retractable roof, evening cinema, spacious suites
A sister ship to Emerald Sky, Emerald Star helped launch the brand with its focus on modern luxury and clever use of space. It offers a range of cabins and suites, most with innovative indoor balconies. This ship is a popular choice for classic European river itineraries.
Emerald Sun
- Launch Date: 2015
- Tonnage: 2,500 GT
- Capacity: 180 passengers
- Notable Features: Pool and cinema area, wellness area with gym, expansive Sun Deck
Continuing the successful Star-Ship formula, Emerald Sun offers a stylish and comfortable base for exploring Europe’s iconic waterways. Guests can enjoy the onboard amenities or relax in their modern cabins. The ship is known for its high-quality service and inclusive pricing.
Emerald Dawn
- Launch Date: 2015
- Tonnage: 2,500 GT
- Capacity: 180 passengers
- Notable Features: All-weather balcony system, Reflections Restaurant, The Terrace for alfresco dining
Identical to her sister ships, Emerald Dawn provides a premium cruising experience on the Rhine, Main, and Danube. The ship’s design maximises views of the passing scenery. Its inclusive fare covers meals, drinks, excursions, and gratuities.
Emerald Destiny
- Launch Date: 2017
- Tonnage: 2,500 GT
- Capacity: 180 passengers
- Notable Features: Three-tiered atrium, single-occupancy staterooms, expansive Sun Deck
Emerald Destiny introduced some design refinements, including single staterooms for solo travellers. It continues to feature the signature pool and cinema area. The ship is a favourite for those seeking a modern and inclusive river cruise experience.
Emerald Liberté
- Launch Date: 2017
- Tonnage: 1,800 GT
- Capacity: 138 passengers
- Notable Features: Custom-built for French rivers, infinity-style pool, serene wellness area
Specifically designed for the Rhône and Saône rivers in France, Emerald Liberté is shorter and carries fewer passengers. This allows it to navigate the unique locks and bridges of the region. The ship offers a more intimate feel while retaining key features of the larger Star-Ships.
Emerald Radiance
- Launch Date: 2017
- Tonnage: 1,300 GT
- Capacity: 112 passengers
- Notable Features: Built for the Douro River, spacious Sun Deck pool, alfresco terrace
Another custom-built ship, Emerald Radiance is designed to meet the size restrictions of Portugal’s Douro River. It offers a much more intimate experience for just 112 guests. The focus is on maximising outdoor space to enjoy the stunning valley scenery.
Emerald Harmony
- Launch Date: 2019
- Tonnage: 2,000 GT
- Capacity: 84 passengers
- Notable Features: Designed to sail into Ho Chi Minh City, Asian-inspired cuisine, spacious cabins
Emerald Harmony was custom-built to sail the Mekong River through Vietnam and Cambodia. Its clever design allows it to sail directly into the heart of Ho Chi Minh City. The intimate ship blends modern amenities with Southeast Asian design touches.
Emerald Luna
- Launch Date: 2021
- Tonnage: 2,500 GT
- Capacity: 180 passengers
- Notable Features: Enhanced solo cabins, updated interior design, spacious public areas
As one of the newer Star-Ships, Emerald Luna features the latest design updates and refinements. It sails the Rhine, Main, and Danube rivers, offering the line’s signature inclusive experience. The ship provides a modern and luxurious way to explore central Europe.
Emerald Astra
- Launch Date: 2022
- Tonnage: 2,500 GT
- Capacity: 180 passengers
- Notable Features: Three-tiered atrium, indoor pool and cinema, Reflections Restaurant
Emerald Astra is a sister ship to Emerald Luna, continuing the tradition of contemporary and innovative river cruising. It offers a variety of suites and staterooms with modern amenities. Guests enjoy an all-inclusive fare that simplifies the holiday experience.
Emerald Azzurra
- Launch Date: 2022
- Tonnage: 5,300 GT
- Capacity: 100 passengers
- Notable Features: Marina platform for water sports, infinity-style Aqua Pool, multiple dining venues
Marking Emerald’s debut into ocean cruising, this luxury superyacht is designed to access smaller, more exclusive ports. With a high staff-to-guest ratio, it offers a premium, intimate experience. The ship sails in the Mediterranean, Adriatic, Caribbean, and Red Sea.
Emerald Sakara
- Launch Date: 2023
- Tonnage: 5,300 GT
- Capacity: 100 passengers
- Notable Features: State-of-the-art marina platform, expansive wellness centre, alfresco dining
The identical sister yacht to Emerald Azzurra, Emerald Sakara expands the line’s ocean-going capacity. It offers the same intimate and luxurious superyacht experience in destinations like the Caribbean and Mediterranean. All staterooms are suites with private balconies or terraces.
Emerald Kaia
- Launch Date: 2026 (Planned)
- Tonnage: 10,000 GT (Approx.)
- Capacity: 128 passengers
- Notable Features: Expanded marina platform, new indoor/outdoor Sky Deck, larger suites and public spaces
The next generation of Emerald’s superyachts, Emerald Kaia will be larger and feature enhanced amenities. It promises more space per guest and new dining and relaxation concepts. The design aims to further elevate the intimate luxury yachting experience.
Accommodation and Service Levels
Emerald Cruises offers modern, hotel-style accommodation across its fleet, with categories designed for comfort and excellent views. Service is attentive and professional, reflecting the brand’s premium positioning. The high crew-to-guest ratio ensures personalised attention for everyone onboard.
Standard Cabins
On the river Star-Ships, entry-level cabins are typically located on the lower deck and feature a small picture window. Despite their position, they are well-appointed with quality linens, an infotainment system, and an en-suite bathroom with premium toiletries. On the ocean yachts, all accommodation is suite-level, so there are no standard cabins.
Key features of these accommodations include:
- Stateroom (River): Located on the Riviera Deck, these cabins offer a comfortable space with a picture window, queen-size bed or twins, and a well-equipped en-suite bathroom.
- Amenities: All standard cabins include complimentary Wi-Fi, a flat-screen TV with an infotainment system, a personal safe, and a hairdryer.
Amenities and layouts can vary by ship. Always check the specific deck plans when booking.
Suite Categories
Most accommodation on river ships falls into the Panorama Balcony Suite or Grand Balcony Suite categories. These feature an innovative ‘indoor balcony’ where the top half of a floor-to-ceiling window lowers with the touch of a button. The ocean yachts offer Balcony Suites, larger Yacht Suites, and expansive Owner’s Suites, all with private verandas.
Key features of these accommodations include:
- Panorama Balcony Suite (River): These feature an all-weather balcony system, allowing you to enjoy the views regardless of the weather, along with a separate seating area.
- Balcony Suite (Yacht): The lead-in category on the luxury yachts, these suites include a private outdoor balcony, a separate bedroom and living area, and premium amenities.
- Owner’s Suite (River & Yacht): The most spacious accommodation, these suites offer separate living and sleeping areas, a walk-in wardrobe, an oversized balcony or terrace, and numerous perks.
Amenities and layouts can vary by ship. Always check the specific deck plans when booking.
Exclusive Suite-Level Services
Guests in top-tier suites, such as Owner’s Suites, receive additional perks on both river and ocean vessels. These benefits are designed to provide an enhanced level of comfort and convenience throughout the voyage. Service is attentive and tailored to your preferences.
Key features of these accommodations include:
- Room Service: Guests in Owner’s Suites can typically enjoy a complimentary continental breakfast served in their suite.
- Refreshments: A fully stocked mini-bar, replenished daily, and a Nespresso machine are often included in the top suite categories.
- VIP Treatment: Perks may include pre-dinner canapés delivered to your suite, complimentary laundry service, and priority embarkation and disembarkation.
Amenities and layouts can vary by ship. Always check the specific deck plans when booking.
Accessible Cabins
A limited number of accessible cabins are available on select river ships and on the ocean yachts. These staterooms are specifically designed to accommodate guests with mobility challenges, ensuring a comfortable and safe journey. It is crucial to book these well in advance due to limited availability.
Key features of these accommodations include:
- Cabin Design: Accessible cabins feature wider doorways to accommodate wheelchairs and scooters, as well as more floor space for easier manoeuvrability.
- Bathroom Features: The en-suite bathrooms are equipped with roll-in showers, grab bars, and a fold-down shower seat to provide a safe and accessible environment.
- Booking: Guests must discuss specific accessibility needs with the cruise line at the time of booking to ensure the cabin and itinerary are suitable.
Amenities and layouts can vary by ship. Always check the specific deck plans when booking.
What’s Included in Your Fare
Emerald Cruises positions itself as offering exceptional value with a highly inclusive fare. This “generously all-inclusive” model is designed to minimise out-of-pocket expenses once onboard. The specific inclusions are consistent across both river and yacht cruises.
Key inclusions in your fare typically cover:
- Travel & Transfers: Return flights from the UK and transfers to and from the ship are generally included in the package price.
- Accommodation: Your stylish suite or stateroom, complete with an en-suite bathroom and premium amenities, is covered.
- Meals: All meals onboard are included, from buffet breakfasts and lunches to multi-course à la carte dinners in the main dining venues.
- Beverages: Complimentary wine, beer, and soft drinks are served with lunch and dinner, and bottled water is provided in your cabin.
- Excursions: A selection of insightful daily shore excursions, branded as EmeraldPLUS and EmeraldACTIVE, are part of the package.
- Gratuities: All tips and gratuities for the onboard crew, as well as local guides and drivers ashore, are included in the fare.
- Onboard Amenities: Use of the ship’s facilities, including the pool, fitness centre, and complimentary Wi-Fi, is included.
Please note that inclusions may vary depending on the specific fare type, ship, and itinerary. Always confirm details at the time of booking.
Loyalty Programme: Scenic Club
As part of the Scenic Group, guests who travel with Emerald Cruises are automatically enrolled in the Scenic Club loyalty programme. Members earn status points for every day they travel with either Emerald Cruises or its sister brand, Scenic. The programme is tier-based, and benefits are enjoyed on subsequent cruises.
You earn 100 Scenic Status Points for each paid day of your cruise tour. Higher cabin categories or special promotions can sometimes accelerate point earnings.
Scenic Club Gold
- Requirement: Earned after your first trip.
- Perks & Benefits: Member-only offers, a welcome home gift, priority on pre-release tours and cruises, and access to the Scenic Club members’ magazine.
Scenic Club Platinum
- Requirement: 5,000 Scenic Status Points.
- Perks & Benefits: All Gold benefits, plus an exclusive Scenic Club merchandise pack, and a complimentary pre or post-night hotel stay on tours of 20 days or more.
Scenic Club Diamond
- Requirement: 10,000 Scenic Status Points.
Perks & Benefits: All Platinum benefits, plus: A higher value “Welcome Home” voucher for your next booking. An extended travel distance allowance for your complimentary private transfers. Invitations to exclusive Diamond-only events. Onboard booking priority for onshore excursions and speciality restaurants.
Scenic Club Emerald
- Requirement: 25,000 Scenic Status Points.
- Perks & Benefits: All Diamond benefits, plus a £150 gift card to spend prior to your next trip, and invitations to exclusive Scenic events.
Warning: This information can change without notice. Loyalty programmes are provided at the discretion of the cruise line and can be changed or terminated without notice.
Pre-Paid Packages Available
Given Emerald’s highly inclusive model, the need for pre-paid packages is minimal. However, some optional upgrades are available for those seeking an even more comprehensive experience. These can usually be booked before you travel or once onboard.
Onboard Beverage Packages
- Extended Drinks Package: While drinks are included with lunch and dinner, guests can purchase an optional package to extend this service throughout the day and evening. This typically includes a wider selection of wines, beers, soft drinks, and sometimes cocktails and spirits, available outside of meal times.
Shore Excursion Packages
- DiscoverMORE Excursions: While daily excursions are included, Emerald offers a selection of optional “DiscoverMORE” tours at an additional cost. These provide opportunities for deeper cultural immersion or unique experiences, such as a concert in a historic venue or a special culinary workshop. They are priced individually and can often be booked in a discounted bundle.
Pre- and Post-Cruise Land Extensions
- Extend Your Stay: This isn’t a traditional package, but Emerald offers seamless pre- and post-cruise land extensions. These can be added to your booking to explore your embarkation or disembarkation city in more depth. They typically include hotel stays, transfers, and guided tours, creating a complete travel experience.
Visit the official Emerald Cruises website for the most current pricing and details.
Disclaimer: Package details, inclusions, and availability are subject to change without notice. Please verify all information on the cruise line’s official website.
Dining Options
Dining with Emerald Cruises is a highlight, focusing on fresh, high-quality ingredients often sourced from the regions visited. The experience is sophisticated yet relaxed, with open seating in the main dining venues. There are no formal nights, but guests tend to dress smartly for dinner.
Key dining venues across the fleet include:
- Reflections Restaurant (River Ships): The main dining venue on the Star-Ships, serving buffet-style breakfast and lunch, followed by a multi-course à la carte dinner with complimentary wine, beer, and soft drinks.
- The Terrace (River Ships): A more casual venue offering a light breakfast and lunch, with the option for indoor or alfresco seating at the front of the ship.
- La Cucina Dining (Yachts): The elegant main restaurant on the superyachts, serving fresh, Mediterranean-inspired dishes for breakfast, lunch, and dinner in a sophisticated setting.
- Aqua Café (Yachts): A casual, alfresco spot offering breakfast, lunch, and snacks throughout the day, perfect for a relaxed meal by the pool.
Please note that dining options may vary depending on the specific ship and itinerary.
Onboard Entertainment & Activities
Entertainment on Emerald Cruises is designed to be enriching and sociable, complementing the destination-focused itineraries. The atmosphere is relaxed, with activities that enhance your understanding of the places you visit. There is a strong focus on relaxation and socialising with fellow guests.
Onboard, you can expect:
- Horizon Bar & Lounge (River Ships): The social hub of the river ships, hosting daily port talks, local cultural performances, trivia quizzes, and live piano music in the evenings.
- Pool & Cinema (River Ships): An innovative indoor heated pool with a retractable roof that transforms into a cinema in the evenings, showing a variety of films.
- Marina Platform (Yachts): The highlight on the ocean yachts, this platform provides direct access to the sea for swimming and using water sports equipment like kayaks, paddleboards, and floating mats.
- Wellness & Fitness: All ships feature a wellness area with a small gym, while the yachts also have a spa offering a range of treatments for an additional fee.
Please note that entertainment and activities may vary depending on the specific ship and itinerary.
Emerald Cruises for Solo Travellers
Emerald Cruises is a popular choice for solo travellers, offering a safe, sociable, and welcoming environment. The inclusive nature of the cruises means fewer financial surprises, and the small-group excursions make it easy to meet fellow guests. The onboard atmosphere is friendly and not overly formal.
Accommodation for Solo Cruisers
Emerald Cruises makes a concerted effort to welcome solo travellers with fair pricing and dedicated cabin options. This makes planning a solo journey both accessible and comfortable. Availability is limited, so early booking is highly recommended.
Key options and features include:
- Dedicated Single Staterooms: Several newer river Star-Ships feature dedicated single staterooms, which are thoughtfully designed for one person and eliminate the need to pay a single supplement.
- Reduced Single Supplements: On many sailings and on ships without dedicated solo cabins, Emerald often offers a reduced or waived single supplement on standard suites, making it more financially viable.
Opportunities and availability may vary by ship and sailing.
Meeting People and Onboard Life
The intimate size of the ships fosters a natural sense of community and makes it easy for solo guests to connect. The crew are adept at making solo guests feel welcome and included in all activities. The social environment is relaxed and inclusive.
Key options and features include:
- Open-Seating Dining: All restaurants feature open-seating dining, encouraging guests to mingle and sit with different people each evening.
- Group Excursions: The included daily group excursions are a great way to get to know other passengers with shared interests while exploring new destinations.
- Social Events: Onboard events like the Captain’s welcome reception, port talks, and evening entertainment in the lounge provide further opportunities to socialise in a relaxed setting.
Opportunities and availability may vary by ship and sailing.
Dress Code
The dress code aboard Emerald Cruises is relaxed and informal, often described as “smart casual.” The focus is on comfort, allowing you to enjoy your holiday without the need for formal attire. Packing is straightforward, with an emphasis on practical and comfortable clothing.
Key dress code guidelines include:
- Daytime Attire: During the day, comfortable and casual clothing suitable for touring is recommended. This includes walking shoes, shorts, trousers, and casual tops. Layers are always a good idea for changing weather conditions.
- Evening Attire: In the evenings, the dress code elevates slightly to smart casual. For dinner, guests typically opt for smart trousers and a collared shirt for men, and a smart dress, skirt, or trousers with a blouse for women.
- No Formal Nights: There are no formal nights or requirements for jackets, ties, or evening gowns. This maintains a comfortable and relaxed atmosphere throughout the entire voyage.
Please note that dress code enforcement can vary. It is always best to check the latest guidelines for your specific sailing.
Gratuities / Tipping Policy
Emerald Cruises operates a straightforward and convenient gratuity policy to ensure a hassle-free experience for its guests. The policy is designed so that you can relax without having to worry about who, when, or how much to tip. This approach is consistent across both their river and ocean cruises.
Key aspects of the gratuity policy include:
- All-Inclusive Fare: All gratuities and tips are included in the final cruise fare you pay at the time of booking.
- Onboard Crew: The included gratuities cover all onboard staff, including your cabin steward, waiters, bar staff, and the culinary team.
Ashore Staff:
- No Extra Tipping Expected: You are not expected to provide any additional tips for services throughout your journey.
Please note that gratuity policies and amounts are subject to change. Always confirm the latest details with the cruise line.
Embarkation Day Beverage Policy
Emerald Cruises has a clear policy regarding bringing personal beverages onboard their ships. Due to the inclusive nature of the cruise fare, which includes complimentary drinks with meals and reasonably priced beverages outside of mealtimes, bringing your own alcohol is not permitted. This policy is in place for all guests on embarkation day and throughout the cruise.
Key rules for bringing beverages onboard include:
- Alcohol Prohibition: Guests are not permitted to bring their own alcohol, such as wine, beer, or spirits, onboard the ship for consumption.
- Shore Purchases: Any alcohol purchased ashore during a port visit will be safely stored by the ship’s crew upon your return. It will be returned to you on the final day of your cruise to take home.
- Non-Alcoholic Drinks: While not officially detailed, small quantities of non-alcoholic drinks like water or soda for personal consumption in your cabin are generally overlooked but not formally permitted.
This policy is strictly enforced and subject to change. Items outside the allowance will be confiscated.
A Balanced View
Guests consistently praise Emerald Cruises for its modern ships, high-quality food, and friendly, professional service. The all-inclusive nature of the fare is frequently cited as a major advantage, providing excellent value. The balance of included tours and free time is also well-regarded by many travellers.
Common Praises
- Excellent Value: Passengers often highlight the incredible value, with flights, transfers, meals, drinks with meals, excursions, and all gratuities included in the price.
- Modern Ships: The stylish, contemporary design of the ships, especially innovative features like the transforming pool/cinema on river vessels, receives high marks.
- Friendly Crew: The attentive, professional, and genuinely friendly service from the international crew is a consistent theme in positive reviews.
- Quality Food: The quality and variety of the meals, which often feature locally sourced ingredients, are frequently praised.
Common Criticisms
- Itinerary & Bus Transfers: The most frequent complaint involves itinerary disruptions due to water levels. This often forces passengers onto long bus transfers (sometimes hours long) as a substitute for sailing, or results in ship swaps.
- Rushed Port Visits: Guests sometimes feel the time in port is too short after the included tour, with little free time for personal exploration. This is worsened when ships must dock in industrial areas far from the city center.
- Misleading “Inclusive” Value: The “all-inclusive” marketing can be confusing. The complimentary drink package is typically restricted to beer, wine, and soft drinks only during lunch and dinner, with extra charges for cocktails or drinks outside these times.
- Cabin Design: A common disappointment is the “Panorama Balcony Suite.” It is not a traditional walk-out balcony but an indoor-sun lounge with a floor-to-ceiling window that lowers halfway.
- Inconsistent Food & Service: While the crew is praised as friendly, the food is often described as “fine but not amazing” rather than gourmet. Communication from the company can also be poor, especially when managing itinerary disruptions.
Busy Itineraries:
- Drink Package Limitations: A few travellers note that the complimentary drinks are strictly limited to lunch and dinner service times, requiring an additional package for all-day coverage.
- Water Level Issues: As with all river cruising, occasional high or low water levels can cause itinerary changes or ship swaps, which can be a source of frustration.
Environmental & Sustainability Efforts
As part of the Scenic Group, Emerald Cruises is committed to reducing its environmental impact and promoting sustainable tourism. The company invests in modern technology and has implemented fleet-wide policies to protect the pristine environments they visit. This commitment is central to their operational philosophy.
Key environmental initiatives include:
- Single-Use Plastic Reduction: The cruise line has a policy to eliminate single-use plastics across its entire fleet, replacing items like straws, bottles, and packaging with sustainable alternatives.
- Modern Fleet Technology: The ships are built to the latest environmental standards, featuring advanced wastewater treatment systems and energy-efficient engines to minimise emissions and fuel consumption.
- Responsible Sourcing: Onboard, there is a focus on sourcing food and supplies locally and sustainably where possible, reducing food miles and supporting local communities.
For the most detailed and current information, please refer to the cruise line’s official sustainability reports.
Official Websites
Emerald Cruises maintains several region-specific websites to cater to its global audience. Using the correct official site for your region is crucial for accurate information on bookings, itineraries, and policies. Always double-check the URL to ensure you are on the legitimate website.
The primary official websites are:
- United Kingdom Site: https://www.emeraldcruises.co.uk/
- United States Site: https://www.emeraldcruises.com/
Always ensure the website URL is correct to avoid phishing scams.
Required Travel Documents
Ensuring you have the correct travel documents is the single most important step in preparing for your cruise. It is solely the passenger’s responsibility to obtain and carry all necessary documentation. Failure to do so will result in denial of boarding without refund.
Key documentation requirements include:
- Passport Validity: All guests must carry a passport that is valid for at least six months beyond the final day of the cruise. This is a strict, non-negotiable rule enforced by the cruise line.
- Visas: Depending on your nationality and the cruise itinerary, you may require visas for some countries. You must check visa requirements for every port of call and obtain them in advance.
- Blank Pages: Ensure your passport has sufficient blank pages for entry and exit stamps for each country on your itinerary.
Be aware that a cruise line’s passport validity rule can be stricter than the entry rules of a specific country. For example, a country might only require three months of validity, but if the cruise line demands six months, the cruise line’s rule is the one you must follow. Failure to comply will result in denied boarding.
Travelling with Minors (as a Non-Guardian)
Emerald Cruises is generally aimed at an adult market and has specific policies regarding young travellers. The company does not carry passengers under the age of 12. For passengers aged between 12 and 18, they must be accompanied by a parent or legal guardian.
Key requirements for non-guardian travel include:
- General Policy: Emerald Cruises does not typically accommodate situations where an adult is travelling with a minor for whom they are not the legal parent or guardian.
- Direct Consultation Required: In any exceptional circumstance, it is absolutely essential to contact the cruise line directly well in advance of making any booking.
- Legal Documentation: If an exception were to be made, it would likely require extensive legal documentation, such as a notarised letter of consent from both legal guardians, granting permission to travel and authorise medical treatment.
Failure to provide required documentation can result in denial of boarding. Always verify requirements well in advance.
Onboard Safety & Permitted Items
The safety and security of all guests and crew are the highest priority for Emerald Cruises. All guests must attend a mandatory safety drill before the ship departs its first port. For security reasons, certain items are strictly prohibited from being brought onboard.
Key safety rules and permitted items policies include:
- Mandatory Muster Drill: All passengers must participate in the guest safety drill, where instructions on emergency procedures and the use of life jackets are provided.
- Prohibited Electronics: Items with heating elements, such as clothing irons, steam-presses, and kettles, are not allowed in cabins as they pose a fire hazard.
Weapons and Sharp Objects:
- Firearms
- Ammunition
- Explosives
- and any sharp objects considered to be weapons are strictly forbidden.
Drones:
- The use of personal drones is prohibited onboard the ship and in many ports of call due to safety and privacy regulations.
For a complete list of prohibited items, please consult the cruise line’s official website before you pack.
Medications & Prohibited Substances Policy
Emerald Cruises has strict policies regarding the carriage of medications and a zero-tolerance stance on illegal substances. Guests are responsible for ensuring they comply with these rules and the laws of the countries they visit. Proper planning is essential for a smooth and worry-free journey.
Key policies include:
- Prescription Medications: Guests must bring a sufficient supply of all necessary prescription medications for the entire duration of the trip. Medications should be kept in their original, clearly labelled containers and packed in carry-on luggage.
- Supporting Documents: It is highly recommended to carry a copy of the prescription or a letter from your doctor detailing your medical condition and the medications required.
- Prohibited Substances: Illegal drugs and substances are strictly forbidden. Any guest found in possession of such items will be disembarked at their own expense and may face prosecution by local authorities.
- Medicinal Cannabis: The use of medicinal cannabis is prohibited onboard, even if it is prescribed legally in your home country, due to varying international laws.
The cruise line has a zero-tolerance policy for illegal substances. Consult the cruise line for any questions regarding specific medications.
Food Policy
Emerald Cruises has specific policies regarding bringing food on and off the ship. These rules are in place to comply with international customs, agricultural regulations, and public health standards. They help ensure the safety and well-being of all guests.
Bringing Food Onboard
Due to the high quality of the inclusive dining onboard, bringing your own food is generally unnecessary. However, the policy allows for certain non-perishable items. This ensures a safe and hygienic environment for everyone.
Key rules regarding this policy include:
- Permitted Items: Small quantities of non-perishable, factory-sealed snacks (e.g., crisps, biscuits, chocolate bars) for personal consumption in your stateroom are generally allowed.
- Prohibited Items: Bringing homemade food or perishable items such as fruit, meat, or dairy products onboard is not permitted for health and safety reasons.
These policies are in place for health and safety reasons and are subject to local customs regulations.
Taking Food Off the Ship
For hygiene and public health reasons, guests are not permitted to take food from the ship’s restaurants or buffets to consume ashore. This policy helps prevent the risk of foodborne illness. It is strictly enforced by the onboard team.
Key rules regarding this policy include:
- Restaurant Food: Open food items, including fruit, sandwiches, pastries, or any items from the buffet, cannot be taken off the ship.
Permitted Items:
- You may take sealed, pre-packaged items that you brought onboard or purchased in the ship’s gift shop, such as a sealed box of biscuits.
These policies are in place for health and safety reasons and are subject to local customs regulations.
Bringing Food Back from Port
Bringing fresh food items from a port of call back onto the ship is strictly prohibited. This is a critical measure to prevent the cross-border spread of agricultural pests and diseases. This rule aligns with international customs and agricultural laws.
Key rules regarding this policy include:
- Prohibited Items: Fresh food items such as fruit, vegetables, meat, and dairy products purchased in port may not be brought back onto the ship.
Sealed Goods:
- Commercially packaged and sealed food items (e.g., a sealed jar of jam or a box of chocolates) are typically allowed but are subject to inspection by ship security.
These policies are in place for health and safety reasons and are subject to local customs regulations.
Current Starting Ports (2025)
Emerald Cruises offers sailings from a wide array of ports, reflecting its diverse river and ocean itineraries. These homeports provide the gateways to some of the world’s most scenic waterways and coastlines. The selection varies based on the season and specific cruise.
- European Rivers: Amsterdam, Basel, Budapest, Nuremberg, Passau, Lyon, Chalon-sur-Saône, Porto.
- Mekong River: Ho Chi Minh City, Siem Reap (via land transfer).
- Mediterranean & Adriatic: Athens (Piraeus), Dubrovnik, Venice, Civitavecchia (Rome), Nice, Barcelona.
- Caribbean: Marigot (St. Martin), San Juan, Bridgetown (Barbados).
- Red Sea & Middle East: Aqaba, Dubai.
- Seychelles & Indian Ocean: Mahé, Mombasa.
Sample Itineraries: A Taste of Emerald Cruises
Emerald Cruises offers a curated selection of itineraries designed for cultural immersion and scenic discovery. From iconic European rivers to exotic coastlines, these journeys showcase the best of each destination. Here are three examples of their most popular voyages.
Classic Danube Discovery
This quintessential 8-day European river cruise travels between Nuremberg and Budapest, showcasing medieval towns and grand capitals. It’s the perfect introduction to river cruising and the rich history of Central Europe. Activities include guided tours of Vienna and a traditional Hungarian folklore show.
- Best For: First-time river cruisers, history enthusiasts.
- Duration: 8 Days
- Departure Port: Nuremberg or Budapest
- Example Ship: Emerald Luna
- Typical Ports of Call: Regensburg, Passau, Melk, Dürnstein, Vienna, Bratislava.
Mediterranean & Italian Riviera Yachting
This 8-day yacht cruise explores the glamorous coastlines of Italy and France. The small superyacht allows access to exclusive ports that larger ships cannot reach. You’ll spend days swimming from the marina platform and exploring historic seaside villages.
- Best For: Couples, luxury travellers seeking a relaxed pace.
- Duration: 8 Days
- Departure Port: Civitavecchia (Rome) or Nice
- Example Ship: Emerald Sakara
- Typical Ports of Call: Porto Ercole, Portoferraio (Elba), Calvi (Corsica), Portofino, Menton.
Majors of the Mekong
This immersive 13-day journey combines a 7-night river cruise with land stays to explore Vietnam and Cambodia. The itinerary provides deep insight into the history and daily life along this legendary waterway. Highlights include visiting the temples of Angkor Wat and exploring Phnom Penh by cyclo.
- Best For: Adventurous travellers, culture seekers.
- Duration: 13 Days (including land tour)
- Departure Port: Ho Chi Minh City or Siem Reap
- Example Ship: Emerald Harmony
- Typical Ports of Call: My Tho, Sa Dec, Cai Be, Phnom Penh, Angkor Ban.
Frequently Asked Questions (FAQ)
- Is Wi-Fi included on Emerald Cruises?
Yes, complimentary Wi-Fi is available throughout the ship, in both public areas and cabins. However, the speed and reliability can vary, especially when sailing through remote areas, locks, or gorges. - Are flights included in the cruise price?
For UK guests, return flights from select airports are typically included in the cruise fare. This also includes transfers between the airport and the ship. - What is the currency onboard?
The onboard currency for all river and ocean cruises is the Euro (€). All onboard purchases are charged to your shipboard account, which can be settled by credit card or cash at the end of the cruise. - Is there a doctor onboard?
The ocean yachts have a qualified doctor onboard. Due to the proximity to land, river ships do not have a doctor but can call upon local medical services at any port along the river if required. - Can Emerald Cruises cater to dietary requirements?
Yes, the culinary team can cater to most dietary needs, including vegetarian, vegan, gluten-free, and diabetic. It is essential to advise the cruise line of any special requirements at the time of booking. - Is there a laundry service available?
Yes, a laundry service is available for a fee. On the river ships, there are also self-service launderettes that are free to use. Guests in top-tier suites may receive complimentary laundry service. - Are the ships non-smoking?
Smoking, including e-cigarettes, is only permitted in designated outdoor areas on the Sun Deck (river ships) or a specified deck area on the yachts. Smoking is not permitted in cabins or on private balconies. - What electrical sockets are used onboard?
The ships are equipped with European-style 220V, two-pin sockets. It is recommended to bring a universal travel adapter to charge your devices. - Are there fitness facilities onboard?
Yes, all ships have a small fitness room or wellness area with cardio equipment and weights. The ocean yachts have a more extensive gym and a spa offering treatments at an additional cost. - What is the ‘EmeraldACTIVE’ programme?
EmeraldACTIVE is a programme of included excursions designed for more active guests. These can include guided hikes, bike tours, or canoeing experiences, offering a different way to explore the destinations.
A Word of Caution: Cruise Scams
When planning your voyage, it is essential to remain highly vigilant against potential scam attempts that target travellers. Be aware of these common red flags:
- “Free Cruise” or “Exclusive Offer” Traps: Be highly suspicious of any unsolicited calls, emails, or messages claiming you’ve won a free cruise or are eligible for an impossibly low-priced “exclusive” deal. These invariably come with hidden fees, demands for immediate payment for “port taxes,” or are simply phishing attempts to collect your personal data. Many major cruise lines have had their names used in such fraudulent schemes.
- Fake Websites and Phishing Attempts: Scammers create convincing fake websites that mimic the cruise line’s official site. Always manually type the official website address into your browser and double-check the URL very carefully before entering any payment or personal data.
- High-Pressure Sales Tactics: Be wary of any offer that demands an immediate decision due to a “limited-time offer” that is about to expire. This tactic is used by fraudsters to prevent you from doing proper research or verifying the offer’s legitimacy.
- Unusual Payment Requests: Never agree to pay for a cruise via untraceable methods like wire transfers, gift cards, or cryptocurrency. Legitimate cruise lines and their authorised travel partners use secure, traceable payment methods like credit cards.
To ensure your journey with Emerald Cruises begins safely, always book directly through their official website for your region or through a well-established, reputable travel adviser. If an offer feels suspicious, contact Emerald Cruises directly using the official contact information found on their verified website, not from the suspicious communication itself. Booking through official channels ensures your voyage begins with complete peace of mind.
Additional Resources
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Travel Booking
Expedia: USA | UK | Canada | Australia
Hotels.com: USA | UK | Canada | Australia
Vrbo.com: USA | UK | Canada
Trip.com: Book Travel Services
Kiwi.com: Book Flights, Trains, and Buses
WayAway: Flight Aggregator
Tours & Activities
Get Your Guide: Book Tours & Attractions
Tiqets: Museums and Attractions
Transport & Transfers
AutoEurope Car Hire: Click Here to Book
Economy Bookings Car Hire: Click Here to Book
Welcome Pickups: Airport Transfers
Kiwitaxi: Private Transfers and Tours
Other Services
Compensair: Flight Delay Compensation
Radical Storage: Luggage Storage
Yesim: eSIM Provider
Disclaimer
The Essential Cruise Shop provides this guide for informational purposes and is not a travel agency. The information contained in this guide is for general guidance only. While we do our best to ensure the information is up-to-date and correct, we make no representations or warranties of any kind about its completeness or accuracy.
Cruise line policies, itineraries, and loyalty programs are subject to change without notice. We strongly recommend that you verify all details directly with your cruise line or a certified travel agent before making any bookings or financial commitments.
We cannot be held liable for any financial loss due to the reader’s failure to follow the above advice.
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